FAQs
Q: Is the cost of my domain included in your fee? Are there other monthly/annual fees should I plan for?
A: The cost of your domain is not included in my fee. Domain fees (approx $20 per year), email hosting fees (approx $60 per year), and website hosting fees ($100-$300 per year) are paid directly to the service providers.
If you choose to utilize any of kind of automation, there are fees associated with that as well: scheduling automation, payment automation, and email automation costs vary and are based on volume.
All accounts will be setup in your name and you will own them. I will do all of the initial setup for you and all you will have to do is stay up to date with payment — renewing them either monthly or yearly.
How is your fee calculated?
I've been doing this for many years and I'm sure you know (being self-employed yourself) that you have to factor in the unseen as well - not just the project at hand, but the hundreds of hours of learning, the technical expertise, the knowledge of human psychology and marketing, all the sales and business knowledge....which ultimately equates to not just an aesthetically pleasing online presence and website, but a highly functional and engaging user experience. One where everything has a purpose and everything is designed to move the user where you want them to go.
So in the end, I thoughtfully set my pricing based on all of these elements, including the intangibles that go above and beyond the deliverables. I'm confident it matches the quality of work that I do.
How long does this process usually take?
There are 3 main factors that determine the length of a project:
Number one by a long shot is how long it takes the client to get back to me. If a client is generally available and good with communicating, the project will go much quicker. This is by far what causes the biggest delay to the whole process.
The size of the project: how many pages need to be built, how much automation needs to be setup, how many products are for sale, etc.
How much content needs to be sourced. For example, if you have a bunch of copy and photos already it will go a lot quicker than if we need to source everything from scratch.
Can I update my own website? Or is that something you do?
Yes, you can make edits. You will be in full control of the site. I am also happy to do updates, edits and additions to your website.
How does payment work?
My fee is a flat rate. Payment is normally made up front, in full via Zelle or Paypal. You can also send me a check if you’d prefer. You will receive confirmation of payment and a receipt.
Do I own my website and its contents?
Yes. Once your site is complete, I will transfer ownership to you and you will own the site and all of the photos, visual content, and words contained within the site. You of course own your domain, your email address and any other services we utilize as they will all be setup in your name.
How tech savvy do I need to be to go thru this process?
Not very. I will teach you anything you need to know. And for the most part -- I am building everything for you so all you'll have to do going forward are small updates and edits. And with automations or outside integrations -- I will do the initial setup of everything and you'll just do very simple maintenance.
Do I need any special equipment?
At minimum, you need a phone, an internet connection, and a computer (a tablet or iPad will not suffice).
Can I use my own photos?
Yes. Photos can be difficult though (unless they were professionally done) because they have to be high resolution and the right orientation to properly render on the desktop version of your site as well as the mobile version of your site. And of course, they would have to be photos that you owned - we can't use other people's photos without permission.
How much input do I have with the design process?
As much as you’d like!